Terms & Conditions

Shipping Terms

Orders under $50.00 that are shipping to the 48 contiguous states are charged a flat rate of $5.95.  Orders shipping to the 48 contiguous states over $50.00 are shipped FREE.

We ship from Waco, TX M-F.  Orders placed before 4PM CST usually ship out the same day depending on current inventory levels.  Orders placed after 4PM CST, usually ship the following day.  Orders placed on Friday after 4PM CST will ship the following Monday or next business day.

Orders will be shipped using USPS or UPS Ground and will be determined by My Toner Frog at the time of shipping.

Refund Policy

My Toner Frog products are backed by a One-year Satisfaction Guarantee. Any remanufactured or compatible product purchased from My Toner Frog is covered from the date of purchase for One Full Year.  Simply contact our customer service representative at (254) 732 - 2768 and we will take care of you.

Shipping charges are non-refundable, except in the event of a packing error.